Legal notice
Legal Notice
Last updated: June 18, 2026
Welcome to AstraLume.
This Legal Notice provides general information about the owner and operator of this website and online store, as well as the basic terms governing access to our website.
By accessing or using this website, you agree to this Legal Notice, our Terms of Service, Privacy Policy, Refund Policy, Shipping Policy, and any other policies published on our website.
1. Website Owner
This website and online store are operated by:
Business name: AstraLume
Email: astralumelamps@outlook.com
Business address: Sector 34 Mz 110 Lt 3 Cs2 Fracc Heroes Tecamac, Los Heroes Tecamac, Tecamac, Estado de México, 55763, Mexico
Business phone: [INSERT BUSINESS PHONE NUMBER, IF AVAILABLE]
Business registration number: [INSERT BUSINESS REGISTRATION NUMBER, IF APPLICABLE]
Tax/VAT number: [INSERT TAX OR VAT NUMBER, IF APPLICABLE]
For customer support, order questions, returns, refunds, or legal inquiries, please contact us at:
2. Purpose of This Website
This website is an online store operated by AstraLume for the sale of decorative and faith-inspired lighting products and related accessories.
The information on this website is provided for general commercial and informational purposes only.
3. E-Commerce Platform
Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services online.
Any purchase made through this website is made directly with AstraLume, not with Shopify.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, promotions, availability, shipping information, and other website content are accurate and up to date.
However, product appearance, color, brightness, projection clarity, packaging, accessories, and final results may vary depending on device screens, lighting conditions, room environment, surface texture, product version, and other factors.
We reserve the right to correct errors, update information, modify products, change prices, or discontinue items at any time, subject to applicable law.
5. Prices, Taxes, Customs, and Duties
Prices are shown in the currency displayed at checkout.
Unless expressly stated otherwise, prices may not include taxes, customs duties, import fees, VAT, GST, brokerage fees, shipping charges, or other charges imposed by local authorities.
Customers are responsible for checking whether any additional duties, taxes, or import charges may apply in their country or region, unless such charges are clearly collected at checkout.
6. Orders, Shipping, and Delivery
Orders are subject to acceptance, payment verification, product availability, fraud prevention checks, and shipping restrictions.
Shipping times shown on our website are estimates unless expressly stated otherwise.
We make reasonable efforts to ship orders within the estimated timeframe shown at checkout, on the product page, or in the order confirmation. Delivery times may be affected by carrier delays, customs processing, holidays, incorrect addresses, high order volume, or events outside our reasonable control.
For full shipping terms, please review our Shipping Policy.
7. Returns, Refunds, and 90-Day Guarantee
Returns, refunds, replacements, defective items, order issues, and our 90-Day Satisfaction Guarantee are governed by our Refund Policy.
Please review our Refund Policy before placing an order.
Nothing in this Legal Notice limits any mandatory consumer rights that may apply in your country, state, province, or region.
8. Intellectual Property
All content on this website, including text, logos, brand names, graphics, icons, images, videos, product descriptions, designs, layouts, and other materials, is owned by AstraLume, our suppliers, affiliates, or licensors, unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, resell, scrape, extract, or use any content from this website for commercial purposes without our prior written permission.
All trademarks, logos, names, and brand assets displayed on this website remain the property of their respective owners.
9. Website Access and Acceptable Use
You agree to use this website only for lawful purposes.
You may not use this website to:
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Violate any applicable law or regulation
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Infringe intellectual property or privacy rights
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Submit false, misleading, or fraudulent information
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Interfere with the security or operation of the website
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Upload or transmit viruses, malware, spam, or harmful code
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Scrape, copy, or extract website content without authorization
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Attempt unauthorized access to our systems, accounts, or data
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Use bots, automated tools, or AI agents in a way that harms, overloads, or misuses the website
We may restrict or block access to the website if we believe there has been misuse, fraud, security risk, or violation of our policies.
10. Third-Party Links
This website may contain links to third-party websites, apps, payment providers, social media platforms, logistics providers, review tools, or other external services.
We are not responsible for the content, privacy practices, security, accuracy, availability, or policies of third-party websites or services.
You should review the terms and privacy policies of any third-party services you use.
11. Customer Reviews and User Content
If you submit reviews, testimonials, photos, videos, comments, or other content to us or through our website, you are responsible for ensuring that your content is truthful, lawful, and does not violate the rights of others.
By submitting content, you allow AstraLume to use, display, reproduce, edit, translate, publish, and promote that content in connection with our website, marketing, advertising, social media, and business operations, subject to applicable law.
12. Disclaimer
This website and its content are provided for general informational and commercial purposes.
To the fullest extent permitted by law, we do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from inaccuracies.
Nothing on this website should be understood as medical, psychological, religious counseling, legal, financial, or professional advice.
Our products are decorative lighting products and are not medical devices, therapy devices, or substitutes for professional advice, supervision, or care.
13. Limitation of Liability
To the fullest extent permitted by law, AstraLume is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of this website, inability to access the website, third-party services, or products purchased through the website.
Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is not permitted by applicable law, including mandatory consumer rights.
14. Applicable Law
This Legal Notice is governed by the laws of Mexico, except where the mandatory laws of your country, state, province, or region provide stronger consumer protections.
If you are a consumer, you may have rights under the laws of your place of residence that cannot be limited by this Legal Notice.
15. Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes in our business, website, policies, legal requirements, or operational practices.
The most current version will always be available on this page. The “Last updated” date indicates when this Legal Notice was last revised.
16. Contact
If you have questions about this Legal Notice, our website, your order, or our policies, please contact us at:
AstraLume
Email: astralumelamps@outlook.com
Business address: Sector 34 Mz 110 Lt 3 Cs2 Fracc Heroes Tecamac, Los Heroes Tecamac, Tecamac, Estado de México, 55763, Mexico